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Your skin deserves a conversation,
not a customer number.
Questions about an order, a product, or your skincare routine — our team replies personally, usually within minutes on WhatsApp.
Three ways to talk to us
Pick whichever feels easiest — every message reaches a real person on the Skinova team.
Tell us what you need
Fill the form and send it straight to our WhatsApp — no waiting for email replies.
Address
Muhammad Ali Jinnah Road, Karachi, Pakistan
Phone / WhatsApp
0343-1135484
When we're open
Response time
WhatsApp messages
Fastest channel — usually within 15-30 minutes.
Phone calls (missed)
We call back within 1-2 hours during business hours.
Contact form / Email
Reviewed and answered within 24 hours.
Ordering with confidence
100% Genuine
Every product is sourced and verified for authenticity.
Secure Ordering
Your details stay private — order through WhatsApp with confidence.
Fast Delivery
Nationwide delivery, tracked from dispatch to doorstep.
Real Support
A real person answers — not a bot, not a script.
Frequently asked questions
Message us on WhatsApp at 0343-1135484 with the product name, or use the contact form above. We'll confirm details and delivery within minutes.
Yes, COD is available nationwide. Online payment options can also be arranged on request.
Karachi: 1-2 working days. Other cities across Pakistan: 3-5 working days, depending on courier service.
Yes. Every product listed is sourced and checked before it reaches our customers — no exceptions.
If a product arrives damaged or incorrect, message us within 24 hours of delivery on WhatsApp and we'll arrange a replacement.
Monday to Saturday, 10:00 AM to 8:00 PM. WhatsApp orders are accepted 7 days a week.